DHL Express has launched Global ProView for global real-time tracking and monitoring of consignments shipped via DHL`s TDI Express services. Global ProView will enable customers to track all their shipments quickly, easily and simultaneously with one seamless online-application. Accessible via the Internet, Global ProView offers a complete and automatically updated overview of a customer`s global shipments. First introduced to the US market in 2006, ProView has been met with high adoption rates. Global ProView will now be rolled out in most key markets by the end of the year.
Designed to suit the needs of customers, ProView enables customers to monitor the status of all shipments with their account number, instead of following individual shipments through waybills or reference numbers. Once registered, customers can search, filter and download the shipment information they require. Shipments can also be grouped into categories based on their current tracking status. Customers can configure the application to send real-time notifications via SMS text message or e-mail alert whenever a shipment is picked up, delivered, or hits a snag in the delivery chain, e.g. a clearance delay. They can also choose when, how and which notifications are sent and who receives them - whether that customer is the sender, receiver or third-party.
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